Terms & Conditions
Terms & Conditions
Last updated: 02/Dec/2025
By accessing or using the Website (phoenixfirewaterrestorationinc.com) and/or requesting or receiving Services from Phoenix Fire Water Restoration, you (“Client,” “you,” or “User”) agree to be bound by these Terms & Conditions (“Agreement”). If you do not agree with any part of these Terms, you may not use the Website or our Services.
1. Services & Agreements
- We offer property damage restoration services (fire, smoke, water, mold, sewage cleanup, structural repairs, etc.) as described on the Website.
- Any request for service (e.g. free quote, inspection) through the Website does not by itself create a binding contract until we provide a written estimate or agreement that you accept.
2. Use of Website
- You agree to use the Website only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use of the site.
- You must not upload or transmit any content that is unlawful, harmful, or infringes upon third-party rights.
3. Intellectual Property
- All content on the Website — text, images, logos, design, structure — is the property of Phoenix Fire Water Restoration (or its licensors) and is protected by copyright, trademark, and other intellectual property laws.
- You may view or download content for personal, non-commercial use only. Any other use (reproduction, distribution, modification, publishing) is prohibited without our prior written consent.
4. Payment & Billing (where applicable)
- For paid services, payment terms, fees, and payment schedule will be defined in the written customer agreement/estimate provided to you.
- Failure to pay may result in delay or suspension of service or refusal to proceed with restoration work.
5. Disclaimer of Warranty & Limitation of Liability
- The Website and all services are provided “as is” and “as available.” We do not make any warranties — express or implied — regarding the Website or Services, including but not limited to suitability for a particular purpose, accuracy, completeness, or availability.
- To the fullest extent permitted by law, Phoenix Fire Water Restoration shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Website or Services, or inability to use them.
6. Indemnification
You agree to indemnify, defend, and hold harmless Phoenix Fire Water Restoration, its officers, employees, agents and affiliates from any claims, liabilities, damages, losses or expenses (including legal fees) arising out of your use of the Website, your violation of this Agreement, or your violation of any rights of a third party.
7. Changes to Terms
We reserve the right to modify or replace these Terms at any time. We will post the updated version on the Website. Your continued use after changes signifies acceptance of the new Terms.
8. Governing Law & Dispute Resolution
These Terms shall be governed by the laws of [Insert Applicable Jurisdiction — e.g. State of New York, U.S.A, if that applies for business address]. Any dispute arising under this Agreement will be resolved in the courts of that jurisdiction.